Terms of Service

1. How We Administer our Service

1.1 Eligibility

This is a contract between you and dreamif.ai. You must read and agree to these Terms before using our Service. If you do not agree, you may not use our Service. You may use our Service only if you can form a legally binding contract with us (and on behalf of your Organization, as applicable), and only in compliance with these Terms and all applicable local, state, provincial, national and international laws, rules and regulations. To use our Service, you must be located in the United States or Canada and at least eighteen (18) years of age or the age of majority in your legal jurisdiction (whichever is greater). For Canadian users, this means you must be at least the age of majority in your province or territory (18 years in Alberta, Manitoba, Ontario, Prince Edward Island, Quebec, and Saskatchewan; 19 years in British Columbia, New Brunswick, Newfoundland and Labrador, Northwest Territories, Nova Scotia, Nunavut, and Yukon). You represent and warrant that you meet the applicable age and location requirements and are competent to agree to these Terms. You further represent and warrant that you are not located in or under the control of any country or region that is on the list of countries and regions sanctioned or embargoed by the U.S. Department of the Treasury's Office of Foreign Assets Control ("OFAC") or, for Canadian users, subject to sanctions under Canadian law. As of the last update to these Terms, this includes, but may not be limited to, Russia, Cuba, Iran, North Korea, Syria and the following regions of Ukraine: Crimea, Donetsk and Luhansk. The list of sanctioned countries and regions is subject to change, and you must comply with applicable sanctions laws in your jurisdiction. Individuals located in sanctioned countries or regions are prohibited from using our Service. Any breach of this clause will result in the immediate termination of your access to our Service. Our Service is not available to any Users we previously removed from our Service.

1.2 Service Accounts

Your account on our Service (your "Service Account") gives you access to our Service that we may establish and maintain from time to time. We may maintain different types of Service Accounts for different types of users. You acknowledge that you do not own your Service Account. By connecting to our Service with a third-party service, you give us permission to access and use your information from that service as permitted by that service, and to store the OAuth permissions and tokens needed to provide that connection.

You may not use another User's Service Account without such User's permission. When creating your Service Account, you must provide accurate and complete information, and you must keep this information up to date. You are solely responsible for the activity that occurs on your Service Account, and you must keep your Service Account password(s) strong and secure. You must notify us immediately of any breach of security or unauthorized use of your Service Account. If your Service Account is managed by an Organization, individuals authorized by that Organization may be able to modify your Service Account settings and access account-level information, including billing information. We will not be liable for any losses caused by any unauthorized use of your Service Account, or for changes to your Service Account, including your ability to access your Service Account or Your Content (defined below), made by individuals your Organization authorizes to administer the account.

You may control certain aspects of your Service Account profile and how you interact with our Service by changing the settings in your settings page. By providing us with your email address, you consent to our using the email address to send you Service-related notices, including any notices required by law, in lieu of communication by postal mail. We may also use your email address to send you other marketing or advertising messages, such as changes to features of our Service and special offers. If you do not want to receive such email messages, you may opt out or change your preferences by contacting our Service support team at support@dreamif.ai or by clicking the unsubscribe link within each marketing or advertising message. Opting out will not prevent you from receiving Service-related notices.

1.3 Changes, Suspension, and Termination

You may cancel your Service Account at any time. We may, without prior notice, change our Service, stop providing our Service or features of our Service to you or to Users generally, including beta or experimental features, or create usage limits for our Service. We may permanently or temporarily terminate or suspend your access to our Service without notice and liability, without cause or for any reason, including if in our sole determination you violate any provision of these Terms, engage in abuse or misuse of the Service, create security or legal risk, or fail to satisfy applicable payment obligations. Upon termination for any reason or no reason, you continue to be bound by these Terms.

1.4 Your Interaction with Other Users

YOU ARE SOLELY RESPONSIBLE FOR YOUR INTERACTIONS AND SHARING OF INFORMATION WITH OTHER USERS. WE RESERVE THE RIGHT, BUT HAVE NO OBLIGATION, TO MONITOR DISPUTES BETWEEN YOU AND OTHER USERS. WE EXPRESSLY DISCLAIM ALL LIABILITY ARISING FROM YOUR INTERACTIONS WITH OTHER USERS, OR FOR ANY USER'S ACTION OR INACTION, INCLUDING RELATING TO USE OF YOUR CONTENT.

2. What is Included in our Service, and What are the Restrictions

2.1 Access to our Service

Subject to your compliance with these Terms and during the applicable Subscription Term, you may access and use our Service for your own business purposes or personal use, as applicable, except as may be limited by your Organization as described above, all in accordance with these Terms and associated documentation we provide you.

2.2 Software License

To the extent you receive any software from us in connection with our Service, subject to your compliance with these Terms, we grant to you a non-exclusive, limited, non-transferable, non-sublicensable, freely revocable right and license to use our software solely as reasonably necessary for your use of our Service in accordance with these Terms.

2.3 Restrictions and Acceptable Use

Except to the extent a restriction is prohibited by law, you agree not to do, and not to assist, permit or enable any third party to do, any of the following:

• disassemble, reverse engineer, decode or decompile any part of our Service;
• use any robot, spider, scraper, data mining tool, data gathering or extraction tool, or any other automated means, to access, collect, copy or record our Service or to access our Service in a manner that sends more request messages to dreamif.ai servers than a human can reasonably produce in the same period of time by using a conventional on-line web browser (except that dreamif.ai grants the operators of public search engines revocable permission to use spiders to copy publicly available materials from our Service for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of the materials, but not caches or archives of such materials);
• copy, rent, lease, sell, loan, transfer, assign, sublicense, resell, distribute, modify, alter or create derivative works of any part of our Service or any of our Intellectual Property (defined below) including without limitation by any automated or non-automated "scraping";
• use our Service in any manner that impacts (i) the stability of our servers, (ii) the operation or performance of our Service or any User's use of our Service, or (iii) the behavior of other applications using our Service;
• use our Service in any manner or for any purpose that (i) violates or promotes the violation of any applicable law, regulation, legal requirement, contractual obligation or right of any person including, but not limited to, Intellectual Property Rights (as defined below), rights of privacy, or rights of personality, (ii) is fraudulent, false, deceptive or defamatory, (iii) promotes hatred, violence or harm against any individual or group, (iv) violates fair housing laws or real estate regulations, or (v) otherwise may be harmful or objectionable (in our sole discretion) to us, our providers, our suppliers, our Users, or any other third party;
• use or display our Service in competition with us, to develop competing products or services, for benchmarking or competitive analysis of our Service, or otherwise to our detriment or disadvantage;
• access any content on our Service through any technology or means other than those provided or authorized by our Service;
• bypass the measures we may use to prevent or restrict access to our Service, including without limitation features that prevent or restrict use or copying of any content or enforce limitations on use of our Service or the content therein;
• attempt to interfere with, compromise the system integrity or security of, or decipher any transmissions to or from, the servers running our Service;
• transmit spam, chain letters, or other unsolicited email;
• use our Service for any commercial solicitation purposes;
• transmit invalid data, viruses, worms or other software agents through our Service;
• impersonate another person or misrepresent your affiliation with a person or entity, hide or attempt to hide your identity, or otherwise use our Service for any invasive or fraudulent purpose;
• collect or harvest any personally identifiable information, including account names, from our Service;
• share passwords or authentication credentials for our Service, or otherwise circumvent the measures we may use to prevent or restrict access to our Service or enforce limitations on use of our Service;
• identify or refer to us or our Service in a manner that could reasonably imply an endorsement, relationship or affiliation with or sponsorship between you (or a third party) and us, without our prior express written consent; or
• generate content that violates any applicable law, including but not limited to fair housing laws, RESPA, or state real estate regulations.

3. Terms Applying to Your Content

As between us and you, you (or your licensors) will own any and all information, data, and other content, in any form or medium, that is collected, downloaded, or otherwise received, directly or indirectly, from you (or on your behalf) by or through our Service ("Your Content"). For an organizational account, we may assume, in our sole discretion, that all of Your Content belongs to that Organization.

WE CLAIM NO OWNERSHIP RIGHTS OVER YOUR CONTENT. However, you understand that certain portions of our Service may allow other Users to view, edit, share, and/or otherwise interact with Your Content. By providing or sharing Your Content through our Service, you agree to allow others to view, edit, share, and/or interact with Your Content in accordance with your settings and these Terms. You agree to mark any sensitive or proprietary content as confidential prior to making such content available to any other User. We have the right (but not the obligation) in our sole discretion to remove any of Your Content that is shared via our Service. You hereby grant each User a non-exclusive license to access Your Content through our Service, and to use, reproduce, distribute, display and perform Your Content, which you make available to such User through our Service.

You further grant, and you represent and warrant that you have all rights necessary to grant, to us an irrevocable, perpetual, transferable, sublicensable (through multiple tiers), fully paid, royalty-free, and worldwide right and license to use, copy, store, modify, distribute, reproduce, publish, list information regarding, make derivative works of, and display Your Content: (i) to maintain and provide our Service; (ii) solely in de-identified form, to improve our products and our Service and for our other business purposes, such as data analysis, customer research, developing new products or features, and identifying usage trends (and we will own such de-identified data); and (iii) to perform such other actions as described in our Privacy Notice or as authorized by you in connection with your use of our Service.

For the purposes of these Terms, "Intellectual Property Rights" means all patent rights, copyright rights, mask work rights, moral rights, rights of publicity, trademark, trade dress and service mark rights, goodwill, trade secret rights and other intellectual property rights as may now exist or hereafter come into existence, and all applications therefore and registrations, renewals and extensions thereof, under the laws of any state, country, territory or other jurisdiction.

In connection with Your Content, you affirm, represent and warrant the following:

• You have the written consent of each and every identifiable natural person in Your Content, if any, to use such person's name or likeness in the manner contemplated by our Service and these Terms, and each such person has released you from any liability that may arise in relation to such use;
• You have obtained and are solely responsible for obtaining all consents as may be required by law to post any of Your Content relating to third parties;
• Your Content and our use thereof as contemplated by these Terms and our Service will not violate any law or infringe any rights of any third party, including but not limited to any Intellectual Property Rights and privacy rights;
• Your Content does not include any information or material that a governmental body deems to be sensitive or classified information, and by providing Your Content to or through our Service, you are not violating the confidentiality rights of any third party; and
• We may exercise the rights to Your Content granted under these Terms without liability for payment of any guild fees, residuals, payments, fees, or royalties payable under any collective bargaining agreement or otherwise.

You will not upload or make available through our Service: nudity or other sexually suggestive content; hate speech, threats or direct attacks on an individual or group; abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful racially, ethnically, or otherwise objectionable content; content that contains self-harm or excessive violence; fake or impostor profiles; illegal content or content in furtherance of harmful or illegal activities; malicious programs or code; any persons personal information without their consent; and/or spam, machine-generated content, or unsolicited messages.

To the best of your knowledge, all Your Content and other information that you provide to us is truthful and accurate.

WE RELY ON THE ACCURACY OF YOUR CONTENT AND WE TAKE NO RESPONSIBILITY AND ASSUME NO LIABILITY FOR ANY OF YOUR CONTENT THAT YOU OR ANY OTHER USER OR THIRD-PARTY POSTS, SENDS, OR OTHERWISE MAKES AVAILABLE OVER OUR SERVICE. WE HAVE NO OBLIGATION TO CORRECT ERRORS OR OMISSIONS IN YOUR CONTENT. YOU SHALL BE SOLELY RESPONSIBLE FOR YOUR CONTENT, INCLUDING CORRECTING ANY SUCH ERRORS OR OMISSIONS, AND THE CONSEQUENCES OF POSTING, PUBLISHING IT, SHARING IT, OR OTHERWISE MAKING IT AVAILABLE ON OUR SERVICE. WE DISCLAIM ANY AND ALL LIABILITY ARISING FROM ANY ACTIONS TAKEN BY OR ON BEHALF OF US IN RELIANCE ON YOUR CONTENT, INCLUDING ANY ERRORS OR OMISSIONS THEREIN OR THERETO. YOU AGREE THAT WE ARE ONLY ACTING AS A PASSIVE CONDUIT FOR YOUR ONLINE DISTRIBUTION AND PUBLICATION OF YOUR CONTENT. YOU UNDERSTAND AND AGREE THAT ON OUR SERVICE YOU MAY BE EXPOSED TO CONTENT THAT IS INACCURATE, OBJECTIONABLE, INAPPROPRIATE FOR CHILDREN, OR OTHERWISE UNSUITED TO YOUR PURPOSE, AND YOU AGREE THAT WE SHALL NOT BE LIABLE FOR ANY DAMAGES YOU ALLEGE TO INCUR AS A RESULT OF OR RELATING TO ANY CONTENT ACCESSED ON OR THROUGH OUR SERVICE.

4. Our Intellectual Property

4.1 Ownership

You acknowledge and agree that our Service, and all materials and content displayed or made available on or through our Service, other than Your Content, and all software, algorithms, code, technology and intellectual property underlying and included in or with our Service, and all Intellectual Property Rights therein and thereto throughout the world (collectively and individually, our "Intellectual Property"), are our (or our licensors as applicable) sole and exclusive property. Except as explicitly provided herein, nothing in these Terms will be deemed to create a license in or under any Intellectual Property Rights, and you agree not to access, sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works from any of our Intellectual Property. Use of our Intellectual Property for any purpose not expressly permitted by these Terms is strictly prohibited.

4.2 Feedback

You may choose to, or we may invite you to submit, comments, feedback or ideas about our Service, including without limitation about how to improve our Service or our products ("Feedback"). By submitting any Feedback, you agree that your disclosure is gratuitous, unsolicited and without restriction and will not place dreamif.ai under any fiduciary or other obligation, we will own such Feedback, and that we are free to use the Feedback without any additional compensation to you, and/or to disclose the Feedback on a non-confidential basis or otherwise to anyone. You further acknowledge that, by acceptance of your submission, we do not waive any rights to use similar or related ideas previously known to us, or developed by our employees, or obtained from sources other than you.

5. Our Privacy and Data Security Policies

5.1 Privacy

We care about your privacy. By using our Service, you acknowledge that we may collect, use, and disclose your personal information and aggregate and/or anonymized data as set forth in our Privacy Notice, available at www.dreamif.ai/privacy, and acknowledge that you may have your personal information collected, used, transferred to and processed in the United States.

5.2 Security

We have implemented commercially reasonable technical and organizational measures designed to secure your data and information from accidental loss and from unauthorized access, use, alteration or disclosure. However, we cannot guarantee that unauthorized third parties will never be able to defeat those measures or use your data for improper purposes. You understand that internet technologies have the inherent potential for disclosure. You acknowledge that you provide your data at your own risk.

5A. Google API Services and Data Processing

5A.1 Google Data Use

Your use of the Service may involve granting dreamif.ai access to your Google Account data, including but not limited to basic profile information, Gmail messages, calendar events, contacts, and, where enabled, related Drive files or Drive context ("Google Data"). By connecting your Google Account, you expressly authorize dreamif.ai to access, retrieve, store, and process Google Data solely for the purpose of providing the Service features you enable.

5A.2 Limited Use Requirements

dreamif.ai's use and transfer to any other app of information received from Google APIs adheres to Google API Services User Data Policy, including the Limited Use requirements. Specifically, dreamif.ai: (i) will only use access to read, write, modify, or control Gmail message bodies (including attachments), metadata, headers, and settings to provide email productivity features that allow users to compose, send, read, organize, and process emails and will not transfer this Gmail data to others unless doing so is necessary to provide and improve these features, comply with applicable law, or as part of a merger, acquisition, or sale of assets; (ii) will not use this Gmail data for serving advertisements; and (iii) will limit human review of this data to circumstances such as support, debugging, fraud or abuse investigation, security, legal compliance, or other permitted internal operations.

5A.3 Revocation of Access

You may revoke dreamif.ai's access to your Google Data at any time through your Google Account settings. Upon revocation, dreamif.ai will cease accessing your Google Data but may retain previously processed data in accordance with our data retention policies and applicable law.

5B. Canadian Privacy Compliance

5B.1 PIPEDA Compliance

For Canadian users outside of Quebec, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and substantially similar provincial privacy laws in Alberta, British Columbia, and Quebec. We adhere to PIPEDA's ten fair information principles, including accountability, identifying purposes, consent, limiting collection, limiting use and disclosure, accuracy, safeguards, openness, individual access, and challenging compliance. We have designated a Privacy Officer who is responsible for our privacy compliance and can be contacted at legal@dreamif.ai.

5B.2 Quebec Law 25 Compliance

For Quebec residents, additional privacy rights apply under Quebec's Law 25 (An Act to modernize legislative provisions as regards the protection of personal information), including:

• Enhanced Consent: We obtain explicit, free, informed, and specific consent for each personal information processing purpose;
• Right to Data Portability: You may request your personal information in a structured, commonly used technological format;
• Right to Object to Automated Decision-Making: You may request human review of decisions made exclusively through automated processing;
• Privacy by Default: We implement the highest level of privacy protection by default for all services;
• Enhanced Data Subject Rights: You have additional rights to access, rectify, and request deletion of your personal information;
• Privacy Impact Assessments: We conduct assessments for high-risk processing activities.

5B.3 Cross-Border Data Transfers

Canadian user data may be stored and processed in Canada or the United States. We ensure that cross-border data transfers comply with PIPEDA requirements and, for Quebec residents, Law 25 requirements. We have implemented appropriate safeguards to protect personal information during international transfers, including contractual obligations that bind data recipients to provide protection levels equivalent to those required under Canadian privacy laws.

5B.4 CASL Compliance

We comply with Canada's Anti-Spam Legislation (CASL) for all commercial electronic messages sent to Canadian users. You may unsubscribe from marketing communications at any time by clicking the unsubscribe link in any message or by contacting us at support@dreamif.ai. Transactional and service-related messages are exempt from CASL requirements but remain necessary for account security and service provision.

5B.5 Canadian Privacy Rights

Canadian users have the right to: (i) access their personal information and know how it is being used; (ii) request correction of inaccurate personal information; (iii) withdraw consent where processing is based on consent; (iv) file complaints with the Privacy Commissioner of Canada or applicable provincial privacy commissioner; and (v) for Quebec residents, pursue private legal action for privacy violations under Law 25. To exercise these rights, contact our Privacy Officer at legal@dreamif.ai.

6. Artificial Intelligence Services and Automated Processing

6.1 AI Model Processing

The Service utilizes third-party artificial intelligence models, including but not limited to OpenAI GPT models and other providers we may make available from time to time, (collectively, "AI Models") to generate email drafts, responses, and other communications ("AI-Generated Content"). You acknowledge and agree that: (i) AI-Generated Content is produced through machine learning algorithms that may produce inaccurate, incomplete, or contextually inappropriate outputs; (ii) you are solely responsible for reviewing, modifying, and approving all AI-Generated Content before transmission; (iii) dreamif.ai makes no representations or warranties regarding the accuracy, completeness, or appropriateness of AI-Generated Content; and (iv) your reliance on AI-Generated Content is at your sole risk and discretion. Where the Service supports staged or send-related actions, you remain responsible for explicit review and confirmation before any communication is sent.

6.2 Data Processing for AI Services

To provide AI-powered features, Your Content may be transmitted to and processed by third-party AI Model providers. While dreamif.ai implements commercially reasonable measures to protect Your Content during such transmission and processing, you acknowledge that: (i) AI Model providers may process Your Content in accordance with their own terms of service and privacy policies; (ii) dreamif.ai does not control the AI Models' processing algorithms or outputs; and (iii) Your Content will not be used to train or improve general AI Models without your explicit opt-in consent.

6.3 Prohibited AI Uses

You agree not to use the Service's AI features to: (i) generate content that violates any applicable law, including but not limited to fair housing laws, RESPA, or state real estate regulations; (ii) create misleading or deceptive communications regarding property listings, pricing, or availability; (iii) impersonate another licensed real estate professional; (iv) generate content containing protected health information (PHI) or financial account numbers; or (v) circumvent the Service's usage limitations through automated means.

6.4 Canadian AI Transparency and Rights

For Canadian users, additional AI transparency and rights may apply under applicable law:

• Automated Decision-Making Disclosure: You have the right to know when automated decision-making or profiling is used in processing your data;
• Right to Human Review: You may request human review of any automated decision that significantly affects you;
• AI Processing Transparency: We will inform you about the logic involved in automated processing and the significance and potential consequences of such processing;
• Quebec Enhanced Rights: Quebec residents may have additional rights under Law 25 with respect to automated processing and profiling;
• Additional Disclosures: We may provide additional disclosures or request-handling procedures as legal requirements evolve.

To exercise these rights or obtain more information about our AI processing, contact us at legal@dreamif.ai.

7. Industry-Specific Compliance and Professional Standards

7.1 Professional Responsibility

You acknowledge and agree that: (i) the Service is a tool to assist with administrative tasks and does not replace professional judgment or legal obligations; (ii) you remain solely responsible for ensuring all communications and activities conducted through the Service comply with the laws, regulations, workplace policies, and professional standards applicable to your use case, including real estate-specific rules where relevant; (iii) dreamif.ai does not provide legal, financial, or professional advice; and (iv) you must independently verify all information before relying upon it in any transaction or professional communication.

7.2 Client Data and Confidentiality

You represent and warrant that: (i) you have obtained all necessary consents and authorizations to process client or business data through the Service; (ii) your use of the Service complies with all applicable privacy laws and confidentiality obligations owed to your clients, customers, counterparties, employer, or Organization, including brokerage confidentiality requirements where applicable; (iii) you will not input into the Service any information that you are legally or contractually prohibited from sharing with third parties; and (iv) you will maintain appropriate safeguards for all information accessed through or processed by the Service.

7.3 Brokerage Compliance

If you access the Service under a real estate brokerage's account, an Organization-managed account, or an employer-provided email address, you acknowledge that: (i) your brokerage, employer, or Organization may have additional policies governing the use of AI tools and automated communications; (ii) your brokerage, employer, or Organization may access account-level usage or billing information consistent with its administration of the account; (iii) your access may be terminated if you cease to be affiliated with that brokerage, employer, or Organization; and (iv) you are responsible for ensuring your use of the Service complies with any applicable policies and procedures.

7.4 Canadian Real Estate Standards

Canadian users must ensure compliance with applicable Canadian real estate laws and regulations, including:

• Provincial Licensing Requirements: All applicable provincial real estate licensing requirements and continuing education obligations;
• CREA Code of Ethics: The Canadian Real Estate Association (CREA) REALTOR® Code of Ethics and Standards of Business Practice;
• Provincial Real Estate Councils: Regulations from provincial real estate councils including RECO (Ontario), RECBC (British Columbia), OACIQ (Quebec), and others;
• CREA Cooperation Policy: Compliance with CREA's Cooperation Policy requirements for MLS listings and inter-brokerage cooperation;
• Canadian Consumer Protection: Applicable provincial consumer protection laws and real estate transaction disclosure requirements;
• CASL Requirements: Canada's Anti-Spam Legislation for commercial electronic messages to clients and prospects;
• Provincial Trade Practices: Provincial unfair trade practices acts and consumer protection legislation;
• French Language Requirements: Quebec's Charter of the French Language (Bill 101) requirements for business communications where applicable.

You acknowledge that real estate regulations vary by province and territory, and you are solely responsible for ensuring your use of the Service complies with all applicable laws in your jurisdiction. The Service does not provide legal advice regarding Canadian real estate regulations.

8. Service Limitations and Disclaimers

8.1 No Guarantee of Response Times

While the Service is designed to facilitate rapid response to inquiries, dreamif.ai makes no representations, warranties, or guarantees regarding: (i) specific response times or lead conversion rates; (ii) the Service's ability to capture or respond to all incoming communications; (iii) compatibility with all email providers or communication platforms; or (iv) uninterrupted availability of AI Models or third-party integrations.

8.2 Technology Limitations

You acknowledge that the Service is subject to inherent technological limitations, including but not limited to: (i) email delivery delays or failures beyond dreamif.ai's control; (ii) AI Model availability, accuracy, or performance variations; (iii) API rate limits imposed by third-party providers; (iv) network connectivity issues; and (v) compatibility limitations with certain devices or browsers.

8.3 No Fiduciary Duty

dreamif.ai's provision of the Service does not create any fiduciary relationship, agency, partnership, or joint venture between you and dreamif.ai. The Service is provided solely as a technology tool, and dreamif.ai assumes no responsibility for your business decisions, client relationships, or transaction outcomes.

9. Payments, Billing and Subscription Plans

9.1 How We Bill for Our Service

Certain aspects of our Service may be provided for free, while certain other aspects of our Service or products available on our website or through supported devices and browsers may be provided for a fee or other charge. For Users that purchase a subscription to use our Service, fees are specified through your Service Account and must be paid in advance. Payment obligations are non-cancelable once incurred subject to your cancellation rights in these Terms. Except as expressly stated in these Terms, fees paid are non-refundable. For clarity, in the event you downgrade any subscriptions or other recurring fees, you will remain responsible for any unpaid fees under the paid plan, and Service under the paid plan will be deemed fully performed and delivered upon expiration of the initial Subscription Term (as defined below). Fees are stated exclusive of any taxes, levies, duties, or similar governmental assessments of any nature, including, for example, value-added, sales, use or withholding taxes, assessable by any jurisdiction (collectively, "Taxes"). You will be responsible for paying all Taxes associated with its purchases, except for those taxes based on our net income. During the Term, we may add new services for additional fees and charges, add or amend fees and charges for existing services, at any time in our sole discretion. Any and all such new services shall be considered part of our Service and any and all additional or amended fees and charges shall be considered part of the Subscription Fees (as defined below), as applicable.

9.2 Billing and Cancellation

To use our Service, you must provide one or more current, valid accepted payment card, as may be updated from time to time and which may include payment through your account with a third party (such method, a "Payment Method"). By providing a Payment Method, you agree that we or our Payment Processor (as defined below) are authorized to periodically charge the applicable fees in addition to any applicable taxes and service fees on a recurring basis until you cancel your subscription or other such recurring fees. The fees for our Service and any other charges you may incur in connection with your use of our Service, such as taxes and possible transaction fees, will be charged to your Payment Method on the specific payment date indicated on your account. The length of your billing cycle will depend on the type of subscription that you choose when you signed up for our Service. Fees are fully earned upon payment. In some cases, your payment date may change, for example, if your Payment Method has not successfully settled, when you change your subscription plan or if your paid subscription began on a date not contained in a given month. We may authorize your Payment Method in anticipation of service-related charges through various methods, including authorizing it up to one month of service as soon as you register.

9.3 Payment Information; Payment Method; Taxes

All information that you provide in connection with a purchase or transaction or other monetary transaction interaction with our Service must be accurate, complete, and current. You agree to pay all charges incurred by users of your Payment Method used in connection with a purchase or transaction or other monetary transaction interaction with our Service at the prices in effect when such charges are incurred. You must provide us with a current, valid, accepted Payment Method. When you initiate a purchase transaction, you authorize us to provide your payment information to third parties so we can complete your transaction and to charge your Payment Method, in United States dollars, for the type of transaction you have selected (plus any applicable taxes and other charges) and any applicable recurring charges as described below. If your payment is not successfully settled for any reason, you remain responsible for any amounts not remitted to us. All payments for transactions are non-refundable and non-transferable except as expressly provided in these Terms. You will pay applicable Taxes, if any, relating to any such purchases, transactions or other monetary transaction interactions.

We use a third-party payment processor ("Payment Processor"), which may be Stripe, or any other third party we may identify as our Payment Processor, to process payments you make in connection with our Service. By using our Service, you agree to be bound by Stripe's Services Agreement, available at https://stripe.com/us/legal, or the applicable end user or other services agreement of any other such Payment Processor. We or our Payment Processor will attempt to verify the Payment Method you provide, and may do so by processing an authorization hold, which is standard practice. Please see Payment Processor's privacy statement available on its website for information on how Payment Processor collects and uses personal information. Payment must be received by Payment Processor before our acceptance of an order, and must use one of the payment methods accepted by the Payment Processor. We do not view or store your full credit card or other Payment Method information. For all payments, Payment Processor will collect your Payment Method details and charge your chosen Payment Method in connection with an order. You acknowledge and agree that we are not responsible for any breaches of credit card or other Payment Method security or privacy.

You represent and warrant that: (i) the account, order, and Payment Method information you supply to us or Payment Processor, as applicable, is true, correct, and complete; (ii) you are duly authorized to use such Payment Method; (iii) you will pay any charges that you incur in connection with our Service, including any applicable taxes; (iv) charges incurred by you will be honored by your Payment Method company; (v) you will pay all charges incurred by you at the posted prices, including all applicable taxes, if any; (vi) you will not allow anyone else to use your subscription; (vii) you will not transfer your subscription or password to anyone else; and (viii) you will report to us any unauthorized or prohibited access or use of your subscription or password.

If any of your account, order, or Payment Method information changes, you agree to promptly update this information, so that we or Payment Processor may complete your transactions and contact you as needed. We are not liable for any unauthorized use of your credit card, debit card, or other Payment Method by a third-party in connection with your use of our Service or your subscription.

9.4 Canadian Payment Terms

For Canadian users, the following additional payment terms apply:

• Currency and Pricing: Prices may be displayed in Canadian dollars (CAD) for Canadian users. Where prices are shown in USD, the amount charged will be converted to CAD at current exchange rates by your payment provider;
• Canadian Taxes: Canadian users are responsible for applicable federal and provincial taxes including Goods and Services Tax (GST), Harmonized Sales Tax (HST), Provincial Sales Tax (PST), and Quebec Sales Tax (QST) as applicable in your province or territory;
• Payment Methods: We accept major Canadian credit cards and payment methods supported by our payment processor. Electronic funds transfers may be available in the future;
• Consumer Protection: Canadian users are protected by applicable provincial consumer protection laws regarding subscription services, automatic renewals, and cancellation rights;
• Quebec Specific: Quebec residents have additional consumer protection rights under the Quebec Consumer Protection Act, including enhanced cooling-off periods and disclosure requirements for distance contracts;
• Refund Processing: Refunds will be processed in the same currency and to the same payment method used for the original purchase, subject to applicable consumer protection laws.

10. Mobile and Device Access

The Service may be accessed through supported desktop or mobile browsers and compatible devices. We do not warrant that the Service will be compatible with every device, browser, operating system, or network environment. You may use mobile data in connection with the Service and may incur additional charges from your wireless provider for these services. You agree that you are solely responsible for any such charges and for maintaining adequate wireless service, Internet access, and device compatibility to support your use of the Service. You may not create internet "links" to, frame, mirror, reverse engineer, or use automated scripts, bots, crawlers, viruses, worms, or similar technologies to access or interfere with the device-facing portions of the Service except as expressly permitted by these Terms.

11. Third-Party Content and Services

The Service may integrate with or rely on third-party services, including but not limited to Google Workspace, OpenAI, Stripe, Supabase, Vercel, Railway, PostHog, Axiom, and other providers ("Third-Party Services"). Your use of any Third-Party Service is governed solely by the terms and conditions and privacy policies of the respective third-party providers. We are not responsible for the availability, accuracy, or content of any Third-Party Service. We do not endorse any Third-Party Service and disclaim all liability arising from your use of any Third-Party Service. We may discontinue integration with any Third-Party Service at any time without notice. You acknowledge that Third-Party Services may have their own terms of use, privacy policies, and other legal requirements that may be different from these Terms, and you agree to comply with all applicable third-party terms.

12. Indemnification

You agree to indemnify, defend, and hold harmless dreamif.ai, its affiliates, officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these Terms by you or your use of the Service, including but not limited to: (i) Your Content or any content you submit, post, or transmit through the Service; (ii) your use of the Service in violation of these Terms or applicable law; (iii) your violation of any rights of another party, including any intellectual property rights; (iv) any breach of the representations, warranties, and covenants made by you herein; and (v) any real estate transactions, communications, or professional services you provide using the Service. This indemnification obligation will survive these Terms and your use of the Service. For Canadian users, this indemnification is subject to applicable provincial consumer protection laws.

13. Confidential Information

13.1 Definition

"Confidential Information" means non-public information disclosed by one party ("Disclosing Party") to the other ("Receiving Party") that is designated confidential or should reasonably be understood as confidential given the nature of the information and circumstances of disclosure.

13.2 Protection

The Receiving Party will protect Confidential Information with reasonable care and use it only to fulfill the purposes of this Agreement. Confidential Information does not include information that: (i) is or becomes publicly available through no breach of this Agreement; (ii) was rightfully known by the Receiving Party before disclosure; (iii) is rightfully received from a third party without breach of any confidentiality obligation; or (iv) is independently developed without use of or reference to Confidential Information.

13.3 Compelled Disclosure

If required by law to disclose Confidential Information, the Receiving Party will give prompt notice to the Disclosing Party (if legally permitted) and cooperate in any effort to seek protective treatment of such information.

13.4 Equitable Relief

Unauthorized disclosure of Confidential Information may cause irreparable harm for which monetary damages would be inadequate. The Disclosing Party may seek injunctive relief without posting bond and without prejudice to other remedies.

14. Governing Law, Arbitration & Class-Action Waiver

14.1 Governing Law

For US Users: This Agreement is governed by Delaware law, excluding conflicts-of-law rules. The U.N. Convention on Contracts for the International Sale of Goods does not apply.

For Canadian Users: This Agreement is governed by the laws of Ontario, Canada, excluding conflicts-of-law rules. For Quebec residents, the Civil Code of Quebec applies where applicable.

14.2 Arbitration Agreement

For US Users: Any dispute not resolved informally within 60 days will be finally settled by binding arbitration administered by JAMS under its Optional Expedited Procedures, in Wilmington, Delaware, USA. Either party may bring qualifying claims in small-claims court. New Users may opt out by emailing legal@dreamif.ai within 30 days of first acceptance of these Terms.

For Canadian Users: Any dispute not resolved informally within 60 days will be finally settled by binding arbitration administered by the ADR Institute of Canada under its Commercial Arbitration Rules, in Toronto, Ontario, Canada. Either party may bring qualifying claims in small-claims court where jurisdiction permits.

14.3 Class-Action & Jury-Trial Waiver

ALL CLAIMS MUST BE BROUGHT INDIVIDUALLY. YOU AND dreamif.ai WAIVE ANY RIGHT TO A JURY TRIAL OR TO PARTICIPATE IN A CLASS OR REPRESENTATIVE ACTION TO THE EXTENT PERMITTED BY APPLICABLE LAW. If this waiver is found unenforceable in your jurisdiction, the arbitration agreement is null and void for your claims, and disputes must be brought in courts of competent jurisdiction. For Quebec residents, this waiver is subject to Quebec consumer protection laws.

15. Warranty Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, dreamif.ai DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. THE SERVICE MAY GENERATE AI-POWERED DRAFTS FOR CONVENIENCE ONLY; YOU ARE SOLELY RESPONSIBLE FOR REVIEWING AND SENDING ANY COMMUNICATIONS. dreamif.ai DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. THE SERVICE DOES NOT CONSTITUTE LEGAL, TAX, ACCOUNTING, OR PROFESSIONAL REAL ESTATE ADVICE. AI-GENERATED CONTENT MAY CONTAIN ERRORS, OMISSIONS, OR INAPPROPRIATE SUGGESTIONS. YOU ARE SOLELY RESPONSIBLE FOR REVIEWING AND VERIFYING ALL CONTENT BEFORE USE. dreamif.ai SPECIFICALLY DISCLAIMS ANY WARRANTY THAT THE SERVICE WILL COMPLY WITH SPECIFIC INDUSTRY REGULATIONS OR PROFESSIONAL STANDARDS. YOUR USE OF AI-GENERATED CONTENT IN CLIENT COMMUNICATIONS IS AT YOUR SOLE RISK. FOR QUEBEC RESIDENTS, CERTAIN LEGAL WARRANTIES CANNOT BE EXCLUDED UNDER QUEBEC CONSUMER PROTECTION LAWS.

16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, dreamif.ai's TOTAL LIABILITY WILL NOT EXCEED USD $100 OR THE AMOUNT YOU PAID dreamif.ai IN THE 12 MONTHS PRECEDING THE CLAIM, WHICHEVER IS GREATER. dreamif.ai IS NOT LIABLE FOR INDIRECT, CONSEQUENTIAL, EXEMPLARY, SPECIAL, OR INCIDENTAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA. THIS LIMITATION APPLIES REGARDLESS OF THE THEORY OF LIABILITY, WHETHER BASED ON WARRANTY, CONTRACT, STATUTE, TORT, OR OTHERWISE. FOR CANADIAN USERS, THIS LIMITATION IS SUBJECT TO APPLICABLE PROVINCIAL CONSUMER PROTECTION LAWS. FOR QUEBEC RESIDENTS, LIMITATIONS MAY NOT APPLY TO THE EXTENT PROHIBITED BY QUEBEC CONSUMER PROTECTION LAWS.

17. Export Controls

You may not use, export, or transfer the Service or data except as authorized by U.S. law and, for Canadian users, Canadian law. You represent that you are not on any U.S. or Canadian government sanctions list and are not located in a restricted country or region. Canadian users must also comply with Canadian export control laws and regulations, including the Export and Import Permits Act.

18. DMCA Notices

Send copyright claims to legal@dreamif.ai or DMCA Agent, dreamif.ai, 185 Channel St, San Francisco, CA 94158, USA. For Canadian users, we also comply with applicable Canadian copyright laws and notice procedures.

19. Publicity

Unless you opt out by emailing legal@dreamif.ai, dreamif.ai may identify you as a customer in marketing materials and use your company logo for promotional purposes. This authorization is subject to applicable privacy laws in your jurisdiction.

20. Changes to These Terms

We may update these Terms at any time by posting a revised version and changing the "Last modified" date. Material changes take effect 30 days after posting for existing users, or immediately for new users. Your continued use after the effective date constitutes acceptance. For Canadian users, we will provide notice of material changes in accordance with applicable Canadian consumer protection laws.

21. Assignment

You may not assign this Agreement without dreamif.ai's prior written consent. dreamif.ai may assign this Agreement in connection with a merger, acquisition, or sale of assets, provided that any assignee agrees to honor these Terms. For Canadian users, assignment is subject to applicable privacy law requirements regarding transfer of personal information.

22. Entire Agreement & Severability

This Agreement constitutes the entire agreement between you and dreamif.ai regarding the Service and supersedes all prior agreements. If any provision is held unenforceable, the remaining provisions remain in full force and effect. For Canadian users, if any provision conflicts with mandatory consumer protection laws, the law will prevail to the minimum extent necessary.

23. Contact Information

JCKY Projects, Inc. d/b/a dreamif.ai
185 Channel St., San Francisco, CA 94158, USA
Legal notices: legal@dreamif.ai
General support: support@dreamif.ai
Privacy Officer (for Canadian inquiries): legal@dreamif.ai

24. Additional Terms for Quebec Residents

24.1 Language Rights

This Agreement is available in English. A French translation of these Terms is available upon request by contacting legal@dreamif.ai. In case of discrepancy between the English and French versions, the English version shall prevail to the extent permitted by applicable law.

24.2 Quebec Consumer Protection

Quebec residents are protected by the Quebec Consumer Protection Act. The following additional protections apply:

• Warranty Disclaimers: Legal warranties under Quebec law cannot be excluded or limited for consumer contracts;
• Liability Limitations: Certain liability limitations may not apply to the extent prohibited by Quebec consumer protection laws;
• Contract Formation: Distance contracts are subject to specific disclosure requirements and cancellation rights;
• Automatic Renewal: Enhanced disclosure requirements apply to contracts with automatic renewal clauses;
• Dispute Resolution: The Quebec class action waiver is subject to Quebec consumer protection laws and may not be enforceable in all circumstances.

24.3 Quebec Privacy Rights Under Law 25

In addition to rights described elsewhere in these Terms, Quebec residents have enhanced privacy rights under Law 25:

• Explicit Consent: We obtain explicit consent for each personal information processing purpose;
• Right to Data Portability: You may request your personal information in a structured, technological format;
• Right to Object: You may object to automated decision-making and request human intervention;
• Enhanced Access Rights: You have strengthened rights to access, rectify, and request deletion of personal information;
• Private Right of Action: You may pursue private legal action for privacy violations under Law 25;
• Privacy Impact Assessments: We conduct PIAs for high-risk processing activities affecting Quebec residents.

24.4 Civil Code of Quebec

Where applicable, this Agreement is subject to the mandatory provisions of the Civil Code of Quebec. If any provision of these Terms conflicts with mandatory provisions of Quebec law, the Quebec law shall prevail to the extent necessary.

24.5 Quebec Language Requirements

For Quebec-based real estate professionals, communications with clients may be subject to Quebec's Charter of the French Language (Bill 101). You are responsible for ensuring compliance with applicable language requirements in your professional communications facilitated through the Service.