7 min read
How to Write a Holiday Email to Clients (With an Example)
Write a personal holiday note with a greeting and send date that suit the client, including clients you haven't spoken to recently.
Client emails
Thank-yous, introductions, referrals, invoices, apologies, and the harder client conversations, with examples you can adapt.
9 min read
How to write a professional congratulations email
Write a genuine congratulations email for a promotion, new job, launch, award, or milestone, with specific examples for colleagues and professional contacts.
15 min read
Escalate once, to the right desk
An escalation email is a new case file for a new reader, not the same complaint sent louder. Learn when it's earned, who to write, and how to make the case.